top of page


Full payments for your appointment is taken on booking to secure your appointment.  Payment can be made by card payment or BACS . Once payment has been received your appointment will be booked in and an appointment confirmation will be sent by email. Please check your junk box. A reminder will be automatically sent 2 days before your appointment,

Bank transfer account information: Jenna Peddie Hair & Makeup - Sort 30-90-09 - Account 38382768

Cancellations- Excluding Weddings & Events

Cancellations made 4 days prior to appointment – (excluding Saturdays and Sundays) Full refund will be given.

Appointments cancelled less than 4 days prior to your appointment (weekdays only) 50% refund will be given.

Appointments cancelled the day before appointment (week days only) 50% refund will be given.

Appointments cancelled on the day of appointment  the full agreed total is payable. No refund.

Appointments on Saturdays and Sundays need to be cancelled 7 days prior to appointment to avoid charges of 50%. on the day 100% is payable and no refund will be given.

Wedding & Event Booking & Cancellation Policy

On Booking 50% of the total wedding/event day balance will be required. This is non refundable or transferable.

Pamper parties will require full payment on booking. Cancellation policy for events will apply .


When your deposit has been received, Your appointments will be booked in and you will receive your email confirmations. Your Booking is completed by signing a contract confirming all details of the wedding. The contract will confirm receipt of deposit, the total amount and when the date the final balance is due. The Remaining Balance will be due 30 days prior to the Wedding/Event. If The remaining balance is not paid in full on the agreed date, Your booking contract will become void and your Booking will become available for other bookings. Your Deposit will not be returned and the remainder of the balance will still be due.


If you Book your wedding/event 30 days or less before the wedding/event date, the Full payment will be required on booking which will be non refundable.if you cancel.


If you cancel your wedding/event 31 days or more before the wedding/event date the deposit only is payable.


If you cancel 30 days or less before the wedding date , The Full Total Balance of your booking is payable and no refund of your deposit will be made. Please contact me by email, Until confirmation has been made by Jenna Peddie Hair & Makeup your booking is not yet cancelled.


Additional treatments/clients may be added after the booking is completed but any changes making a deduction to the agreed total balance 30 days before the Wedding/Event date will require full payment.


Any changes made to your booking up to 31 days before the Wedding/Event, which make a deduction to the total balance, deposit for those services will not be refunded.

Changes made 30 days or less before the Wedding/Event date making a deduction to the agreed total – Full payment of the cancelled service will still be due on the agreed date.




We understand that times are very uncertain at present and Jenna Peddie Hair and Makeup has done it's upmost to cater to the forced cancellations and postponements in 2020 & 2021 , And will continue to be as supportive as possible for 2021.


This has however forced an adjustment to the flexibility of postponements and cancellations and so the following will apply to bookings forced to change due to national lockdowns & Tier systems or directly being affected by the virus.

  • Forced postponements due to government national lockdown up to 31 days before your wedding , Complimentary transferal of wedding date . We will do our best to arrange the same therapist for your wedding/event where possible. Option to cancel the wedding booking. Deposit is non refundable , final balance will be wavered if booking is cancelled.

  • Forced postponement due to government national lockdown 30days or less before your wedding. Complimentary transferal of wedding date. We will do our best to arrange the same therapist for your wedding/event where possible. Full payment will be due should you choose to cancel not postpone.

  • Changes made to your wedding booking date that are due to Covid-19 related restrictions eg. guest numbers limited or venue restrictions not favourable but not an enforced government lockdown or Tier system , A £50 fee will be charged to rebook to a new date .

Should the original therapist not be available, we will do our best to arrange a replacement.

  • If the changes are made 31 days of more before the wedding the option to cancel will be available, The remaining balance will be waivered but the deposit is non refundable .

  • If the changes are made 30 days or less before the wedding day , The final balance will remaiN due on the agreed contracted date despite choosing to cancel.



ATTENTION: This legal notice applies to the entire contents of the Website under the domain name (Website) and to any correspondence by e-mail between us and you. Please read these terms carefully before using the Website. Using the Website indicates that you accept these terms regardless of whether or not you choose to register with us. If you do not accept these terms, do not use the Website. This notice is issued by Jenna Peddie (Company).


1.1By accessing any part of the Website, you shall be deemed to have accepted this legal notice in full. If you do not accept this legal notice in full, you must leave the Website immediately.  

1.2The Company may revise this legal notice at any time by updating this posting. You should check the Website from time to time to review the then current legal notice, because it is binding on you. Certain provisions of this legal notice may be superseded by expressly designated legal notices or terms located on particular pages at the Website.  


2.1You are permitted to print and download extracts from the Website  for your own use on the following basis:

(a)no documents or related graphics on the Website are modified in any way;

(b)no graphics on the Website are used separately from the corresponding text; and

(c)the Company's copyright and trade mark notices and this permission notice appear in all copies.  

2.2Unless otherwise stated, the copyright and other intellectual property rights in all material on the Website (including without limitation photographs and graphical images) are owned by the Company or its licensors. For the purposes of this legal notice, any use of extracts from the Website other than in accordance with clause 2.1 for any purpose is prohibited. If you breach any of the terms in this legal notice, your permission to use the Website automatically terminates and you must immediately destroy any downloaded or printed extracts from the Website.  

2.3Subject to clause 2.1, no part of the Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without the Company's prior written permission.  

2.4Any rights not expressly granted in these terms are reserved.  


3.1While the Company endeavours to ensure that the Website is normally available 24 hours a day, the Company shall not be liable if for any reason the Website is unavailable at any time or for any period.  

3.2Access to the Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond the Company's control.  


4.1You may not misuse the Website (including, without limitation, by hacking).  

4.2The Company shall fully co-operate with any law enforcement authorities or court order requesting or directing the Company to disclose the identity or locate anyone posting any material in breach of clause 4.1.


5.1Links to third party websites on the Website are provided solely for your convenience. If you use these links, you leave the Website. The Company has not reviewed all of these third party websites and does not control and is not responsible for these websites or their content or availability. The Company therefore does not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to the Website, you do so entirely at your own risk.

5.2If you would like to link to the Website, you may only do so on the basis that you link to, but do not replicate, the home page of the Website, and subject to the following conditions:

(a)you  do not remove, distort or otherwise alter the size or appearance of the Jenna Peddie logo;

(b)you do not create a frame or any other browser or border environment around the Website;

(c)you do not in any way imply that the Company is endorsing any products or services other than its own;

(d)you do not misrepresent your relationship with the Company nor present any other false information about the Company;

(e)you do not otherwise use any Jenna Peddie trade marks displayed on the Website without express written permission from the Company;

(f)you do not link from a website that is not owned by you; and

(g)your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.

5.3The Company expressly reserves the right to revoke the right granted in clause 5.2 for breach of these terms and to take any action it deems appropriate.

5.4You shall fully indemnify the Company for any loss or damage suffered by the Company or any of its group companies for breach of clause 5.2.


6.1While the Company endeavours to ensure that the information on the Website is correct, the Company does not warrant the accuracy and completeness of the material on the Website. The Company may make changes to the material on the Website, or to the products and prices described in it, at any time without notice. The material on the Website may be out of date, and the Company makes no commitment to update such material.

6.2The material on the Website is provided "as is", without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, the Company provides you with the Website on the basis that the Company excludes all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill which, but for this legal notice, might have effect in relation to the Website.  


7.1The Company, any other party (whether or not involved in creating, producing, maintaining or delivering the Website), and any of the Company's group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with the Website in any way or in connection with the use, inability to use or the results of use of the Website, any websites linked to the Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing the Website or your downloading of any material from the Website or any websites linked to the Website.  

7.2Nothing in this legal notice shall exclude or limit the Company's liability for:

(a)death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977; or

(b)fraud; or

(c)misrepresentation as to a fundamental matter; or

(d)any liability which cannot be excluded or limited under applicable law.

7.3If your use of material on the Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.  


This legal notice shall be governed by and construed in accordance with English law. Disputes arising in connection with this legal notice shall be subject to the exclusive jurisdiction of the English courts.

bottom of page